Find the answers to frequently asked questions about our range of nutritious toddler meals.
Explore the FAQs and find the answer that you're looking for
Our finger food & ready meals range has been specifically developed for
our little ones. They are tasty AND lower in sodium than most freezer options found
at the supermarket. We commit to use real ingredients and stay away from fillers,
refine sugar, additives, thickening & firming agents found (very sadly) in many
children food options.
Here! You can buy our range online and get it delivered straight to your door. Not a fan of online shopping? No problem, we now are available in 200 Coles stores across the East Coast head to Our Stockist page and find a retailer near you!
We don’t have anything certified allergen free. Although we have made sure that our new meals range had some low allergen options – so feel free to look at the individual product page to read the full ingredient’s list and make sure it is suitable for your child. Please note that at this stage, all our items are prepared in a facility handling allergens (Peanuts, Tree nuts, milk, eggs, sesame seeds, fish, shellfish, soy, wheat).
Unfortunately, all our items are prepared in a facility handling allergens (Peanuts, Tree nuts, milk, eggs, sesame seeds, fish, shellfish, soy, wheat). We are looking into expending our range soon to make life easier for families with allergies so keep your eyes open!
Fantastic! We’d love to hear from you send us an email at email@example.com
We charge a $12.95 flat shipping fee. This include transport in a frozen vehicle and fully recyclable insulated packaging to keep to food as cold as possible on it’s way to you!
At checkout you will be asked to choose a delivery date, depending on your location, our courier service offers different delivery days/time slots so we will do our best to accomodate. We will process your order and send you an email within 24hrs. You will also receive a text message the day before letting you know exactly when your order will arrive! Easy
For our SA customers – please note our courier only delivers on Sundays.
We ship all our orders in insulated packaging and 100% non-toxic icepacks to make sure the product stays cold when dropped at your door (but should be put in the freezer as soon as possible). Manufactured in Australia our Gel Packs and Thermal liners are suitable for reuse and can be deposited for recycling in most supermarkets.
Compost: First remove any tape, then tear the cardboard into smaller pieces to mix in with other greens so they can work together to break it down. This process takes around three months.
Recycle: First remove any tape or labels then add into your council recycling bin.
Reuse: Our boxes are the perfect vehicle for craft projects for little ones including letterboxes, mini cars or even their own cardboard oven! You can also reuse to send your own packages or donate to your little one’s day-care centre who always need them!
EnviroTherm Thermal Liners are approved for disposal through 1850+REDcycle bins found in supermarkets Australia wide. Once REDcycled, they are collected and delivered to REPLAS to be repurposed into parl bench seats, decking, bollards, signage, fencing and several other useful items.
Recycle: The outer cases can be deposited for recycling in REDcycle bins found in over 1,850 Australian supermarkets. Once REDcycled, they are collected and delivered to REPLAS to be repurposed into parl bench seats, decking, bollards, signage, fencing and several other useful items. Icepacks Reuse: Made in Australia and 100% non-toxic, our ProtectaChill Gel Packs are suitable for reuse. Just pop back in the freezer until your next picnic or road trip!
About your order
You will received a text message the night before delivery with a tracking number. Wondering where your order is at and when it will arrive in the meatime? Send us an email at firstname.lastname@example.org or email@example.com and we will do the tracking for you.
You will be alerted that we’re out when you try to buy it, OR if we run out after you’ve already placed your order we will contact you (apologise) and then offer you the option of waiting until it’s back in stock, another product or a refund.
If you want to change your order please email firstname.lastname@example.org or email@example.com with your order details as soon as possible and we will try and help, however our warehouse may have already sent it out.
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